Welcome to Magic Eden's Help Center! In this article, we will guide you on how to determine if you're connecting to the genuine Magic Eden platform. Phishing scams have become increasingly common in the NFT space, and it is crucial to stay vigilant and protect yourself from potential fraudulent activities. By following the tips and information provided below, you can become more savvy in recognizing phishing attempts and safeguard your assets.
How phishing scams work
Phishing scammers aim to deceive users by creating fraudulent websites that mimic legitimate platforms, leading unsuspecting individuals to unknowingly provide their personal information or access to their wallets. Here's how these scams typically unfold:
The fake website appears genuine, prompting you to connect your wallet as you would on the legitimate Magic Eden platform.
The scammers employ various tactics to entice you, such as presenting attractive offers, claiming you've won something, or emphasizing limited-time or limited-quantity token availability.
You unknowingly approve or sign a seemingly harmless transaction within your wallet.
Tragically, you end up losing everything you had in your wallet.
This is a prime example of when it's essential to DYOR (Do Your Own Research)!
Conducting proper research
To ensure your safety while using Magic Eden, always follow these important steps:
Verify the website domain
"magiceden.io" is the official global magic eden website. Please note that "magiceden.us" is the appropriate site for US based users. Any US users trying t o access "magiceden.io" will be redirected to "magiceden.us".
If you find yourself on any other domain, you are likely on a scam site. In such cases, promptly leave the website.
Here are some examples of phishing domains to watch out for:
magiceden-io.io
magic-eden.io
mint.magiceden-io.io
giveaway.magic-eden.io
Trust official sources
Only access links provided through Magic Eden's official channels, such as our Twitter or Discord. Scammers often create phishing links that closely resemble our official ones.
Ensure you visit the following legitimate sources:
Identifying phishing websites
Our dedicated Customer Support team has encountered numerous instances of phishing attempts. Here are a few examples of what these fraudulent websites might look like:
This scam aimed to exploit an ongoing project's minting event, leveraging social media platforms to deceive individuals a day before the actual minting took place.
What to do if you become a victim
If you fall victim to a phishing scam, unfortunately, the options for recourse are limited. That is precisely why conducting your own research (DYOR) is paramount. The current nature of crypto trading and NFTs requires knowledge and patience to combat scammers and hackers effectively.
By staying informed and being cautious while navigating the digital landscape, you can significantly reduce the risk of falling prey to phishing attempts and protect your crypto assets.
For further assistance or any concerns, please feel free to reach out to our Customer Support team through the Magic Eden Help Centre.
Remember, your security and peace of mind are our top priorities at Magic Eden. Stay safe, and happy trading!