This content is for educational purposes only and should not be considered financial advice or an inducement to buy, sell, or trade cryptoassets.
We rely on multiple sources, including third-party data providers, to provide accurate token information. However, discrepancies can sometimes occur. If you notice incorrect, missing, or outdated details, follow the steps below to report them and help us keep everything current.
Why am I seeing incorrect or missing token information?
Token details such as price, supply, market cap, and other key stats are sourced from multiple providers, including various market data aggregators. While we strive to keep all information up to date, there may be instances where data is missing, outdated, or incorrect due to changes from these providers or project teams.
What can be updated?
Market data (price, market cap, volume, supply) – Sourced externally and updated automatically.
Social links (Twitter, website, etc.) – Updates require verification.
Token logo & symbol – Changes will be reviewed and verified.
General project information – Must be referenced with valid sources.
How to report an issue
If you notice any incorrect, outdated, or missing information, please reach out via our chatbot at help.magiceden.io or help.magiceden.us (for US users). Click the chat button in the bottom right-hand corner and open a support ticket with the following details:
What’s incorrect or missing? Be specific about what data needs updating.
Supporting references. Provide links to official sources (e.g., project website, market data aggregators, or official social media accounts).
Social updates (Twitter, website, Discord, etc.). Any request to update social links will require verification by our Operations team for security reasons.
Token image or symbol changes. These updates must be reviewed before being applied.
Security & verification
To prevent misinformation and unauthorized changes, all requests for updates will be reviewed by our Operations team before they are implemented. If a request involves security-sensitive data, we will conduct additional verification before making any updates.
Next steps
Once you submit a request via our chatbot, our team will review the information, verify sources, and update the details if necessary. We will follow up with you once the investigation is complete.
Thank you for helping us maintain accurate and up-to-date token information!