Magic Eden

Fix common issues on Magic Eden. Resolve wallet connection problems, transaction errors, and learn how to contact support.

Troubleshooting & Support

If your wallet isn't connecting, use these troubleshooting tips to restore access and ensure smooth interaction with Magic Eden.

How to Fix Wallet Connection Issues on Magic Eden

Fix common issues when sending, receiving, or interacting with NFTs and tokens on Magic Eden.

How to Troubleshoot Transaction Errors on Magic Eden

Troubleshoot stuck, failed, or pending transactions.

Transaction & Connection Issues

Follow this guide to manually check for and apply updates to the Magic Eden browser extension.

How to Manually Update the Magic Eden App Browser Extension

Generate and download a wallet safe report to audit your dApp.

How to Download a Safe Report in the Magic Eden App

Troubleshoot common connectivity and network errors that may prevent wallet access or transactions.

How to Resolve Network Issues in the Magic Eden App

Fix wallet connection problems and resolve browser compatibility issues.

App Issues

A step-by-step guide to visual communication.

How to Take and Send Screenshots to Magic Eden Support

Learn how to keep the Magic Eden extension visible in your browser toolbar for quick access.

How to Pin the Magic Eden App Extension to Your Browser

Learn how to submit screenshots and reach out to Magic Eden’s support team.

Support Requests

Find answers and get help from Intercom Support and Community Experts

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