All Collections
Magic Eden Wallet
Wallet Guides and Tutorials
Locating Your Order ID and Deposit ID in Magic Eden Wallet
Locating Your Order ID and Deposit ID in Magic Eden Wallet

Troubleshoot transactions effortlessly by learning how to retrieve your Order ID and Deposit ID.

Updated over a week ago

Navigating the complexities of cross-chain cryptocurrency swaps can be challenging, but with Magic Eden Wallet, troubleshooting becomes a breeze. In this guide, we'll walk you through the simple steps to retrieve your Order ID and Deposit ID, ensuring efficient support for any swap-related issues.

Locating your transaction history

To begin, access your transaction history through the profile tab located at the bottom right of the Magic Eden Wallet interface.

Accessing transaction details

Click on the History button within your profile tab to reveal a comprehensive list of all your transactions within Magic Eden Wallet.

Identifying pending swaps

If you're troubleshooting a swap that hasn't reflected in your wallet, look for it in the Pending state within your transaction history.

Investigating the pending swap

Click on the specific Pending swap to access detailed information, including the amount of the chosen currency, the transaction date and time, and its current status.

Retrieving Order ID and Deposit ID

Within the swap details, locate the Order ID and Deposit ID. Use the convenient copy button to save this crucial information for your communication with our customer service representative.

Contacting support

If you encounter any uncertainties or have concerns, do not hesitate to reach out to our dedicated support team for prompt assistance. Just click the pink chat widget in the bottom right hand corner.

Empower yourself in the world of cross-chain transactions by mastering the retrieval of your Order ID and Deposit ID. With Magic Eden Wallet, troubleshooting swaps is as easy as a few clicks. For any queries, our support team is just a message away.

Did this answer your question?