All Collections
Magic Eden Wallet
Wallet Guides and Tutorials
Resolving Network Issues with Your Magic Eden Wallet
Resolving Network Issues with Your Magic Eden Wallet

Stay connected to your crypto assets with ease. Troubleshoot and resolve network or connection issues effortlessly.

Updated over a week ago

Having issues refreshing your Magic Eden Wallet? Are you seeing messages indicating connection problems? Or perhaps you're unable to send out your crypto? This guide will take you through the steps to address and resolve network or connection issues for your Magic Eden Wallet.

What network issues mean for Magic Eden Wallet

Your Magic Eden Wallet depends heavily on a seamless internet connection to pull information regarding your crypto assets from blockchain networks. When there's a hitch with your connection:

  • Your wallet might display wrong balances or overlook some transactions.

  • The ability to send funds might be compromised.

Various factors can lead to these network or connection discrepancies. Let's delve into some commonly recommended solutions for these issues.

Steps to troubleshoot your network for Magic Eden Wallet


Ensure that you've safely noted down your 12-word secret recovery phrase. Having this phrase on hand is crucial; without it, should you lose access to your wallet, recovery would be unattainable.

Follow these steps to address network or connection issues:

Update your wallet

Before attempting any other solutions, make sure you're running the latest version of Magic Eden Wallet. Keep your software up-to-date to avoid many common problems.

Restart your device

A simple reboot of your device can sometimes solve connection problems. Close the Magic Eden Wallet, restart your device, and then open the wallet again to see if the issue persists.

Restoring Magic Eden Wallet

If you're still facing problems, try restoring your Magic Eden Wallet. This requires you to delete your current Magic Eden Wallet and reconnect by inputting your secret recovery phrase.

How to restore your wallet:

  • Click on the Profile tab and select the Settings Icon

  • Select the 'Advanced' button

  • Select the 'Restore Wallet' option

  • You will be presented with a warning saying that your current wallet, including all assets and transaction history will be cleared. A new wallet and 12-word phrase will be created.

  • Enter your Secret Recovery Phrase which you saved during the prerequisite section of this guide.

Inspect your internet connection

Restart both your internet router and modem. This can often resolve standard connection problems.

Experiment with a different internet source. This could be an alternate WiFi network or a mobile data connection. For those on a desktop, consider creating an internet hotspot via your mobile device.

Check for external interference

If the Magic Eden Wallet is the sole application facing connection hitches, scrutinize if antivirus software, firewalls, VPNs, or any system security settings might be obstructing connections to and from the wallet.

It's essential to ensure a stable connection for the optimal functioning of your Magic Eden Wallet. By following the steps outlined above, you can potentially resolve any network or connection issues. Remember, our team is always here to assist you โ€” your seamless crypto experience is our priority.

Did this answer your question?