Welcome to our help center article on understanding and troubleshooting delayed transaction confirmations for Ethereum and Polygon networks. While most transactions usually go through smoothly, there are times when high demand on the network can cause delays. In this article, we will explain why these delays occur and provide solutions to help you navigate such situations.
Transaction Confirmation Time
When demand is high on the Ethereum network, transaction confirmation times can be significantly longer than usual. Please note that Ethereum transactions generally take longer to confirm compared to Solana transactions. It is not uncommon to wait up to a minute for your transaction to confirm.
If your transaction has been pending for a few minutes and has not progressed, it is likely that you are submitting it during a period of high network demand. This usually indicates that you have not included a sufficient gas fee to process your transaction promptly.
Solutions for Delayed Transactions
If you find yourself in a situation where your transaction is stuck in a pending state, there are a couple of options you can consider:
Speeding Up Your Transaction
By adding more gas to your transaction, you can increase the chances of it being processed faster. However, keep in mind that this means paying a higher fee to push the transaction through. In your wallet view, you will find options to speed up your transaction, as shown in the screenshot below:
To learn more about how to speed up or cancel a pending transaction, please refer to the following articles by Metamask, one of the most popular Ethereum wallet providers:
Cancelling Your Transaction
If you decide to cancel your transaction, you can explore the cancellation options available in your wallet view. Please refer to the screenshot above for reference. Keep in mind that cancelling a transaction is not always possible, especially if it has already been included in a block on the blockchain.
For a more detailed understanding of transactions and common issues related to them, as well as troubleshooting tips, we recommend consulting the aforementioned articles by Metamask.
In this article, we've discussed the reasons behind delayed transaction confirmations on the Ethereum and Polygon networks. We've also provided solutions to help you navigate these situations, such as speeding up your transaction by adding gas or considering cancellation options. If you require further assistance or have additional questions, please feel free to reach out to our support team.
Remember, while transaction delays can be frustrating, they are typically a result of high network demand, and there are steps you can take to alleviate the issue. Thank you for choosing our platform, and we appreciate your patience as we work together to ensure smooth transactions on Ethereum and Polygon.