Welcome to Magic Eden's Help Center!

At Magic Eden, we strive to create a transparent and reliable platform that caters to the needs of creators and collectors in the dynamic world of web3. Our primary goal is to provide you with a delightful marketplace experience while ensuring trust and accountability among all participants. To achieve this, we have outlined the responsibilities and information that each of us needs to be aware of in order to fully engage in our platform.

As the platform provider, it is our responsibility to offer a trustworthy environment by curating NFT projects on our Launchpad. We thoroughly vet projects based on quality and safety signals. However, it is important for all users to exercise their own discretion when using the Launchpad.

Creators play a vital role in delivering on the promises of their collections and providing transparency to potential collectors. After minting, creators should continue engaging with their communities and fulfilling the roadmap of their projects to the best of their abilities.

Collectors have the responsibility to conduct their own research and make informed decisions. By minting or trading NFTs, collectors willingly choose to support projects. It is important to note that Magic Eden does not guarantee project outcomes or creator actions in any way.

We understand that the NFT landscape is rapidly evolving, and we are always open to feedback from our community. Your input helps us make the necessary changes that benefit everyone involved. We value your thoughts and encourage you to share them with us.

If you have any specific questions, we recommend visiting our comprehensive Help Center. If your query remains unanswered, feel free to reach out to us through the chat widget below. We are here to assist you!

Thank you for being a part of the Magic Eden community.