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Troubleshooting Transaction Errors: How to Avoid and Resolve Common Issues
Troubleshooting Transaction Errors: How to Avoid and Resolve Common Issues

Get your transactions back on track with these helpful tips and solutions

Browny avatar
Written by Browny
Updated over a week ago

Are you encountering transaction errors while using your wallet? Don't worry, we've got you covered! In this article, we'll guide you through the troubleshooting process to help you avoid and resolve common transaction errors. Follow the steps below to ensure smooth transactions and minimize any disruptions. Let's get started!

Ensuring a Successful Transaction

To avoid transaction errors, it's crucial to ensure the following:

Sufficient SOL for Transaction Fees

Make sure you have enough SOL in your main wallet (even if the transaction is a bid/offer using your bidding wallet) to cover the transaction fees. We recommend a minimum of 0.000005 SOL to prevent any complications.

Correct Wallet Address

Verify that the correct wallet address is active in your wallet extension. Using an incorrect wallet address can result in transaction errors or unsuccessful transfers.

Establishing a Connection

Ensure that your wallet is successfully connected to the website. For users of Phantom, the most common wallet on Solana, look for a green dot indicating a successful connection. If the connection is not established, you may encounter transaction errors.

Understanding Error Codes

If you encounter an error while attempting a transaction, Phantom will often display an error code. Here's an explanation of some common error codes and their possible solutions:

Error Code 4900 - Disconnected

This error indicates that Phantom could not connect to the network or Solana may be experiencing downtime. If you encounter this error, it's advisable to wait for the Solana network to be operational again.

Error Code 4100 - Unauthorized

If you receive this error, it means that the requested method and/or account has not been authorized by the user. To resolve this, simply click the "Approve" button in the pop-up window to grant the necessary permissions.

Error Code 4001 - User Rejected Request

When you encounter this error, it means that you have rejected the request through Phantom by clicking the "Deny" button. To avoid this error, make sure to click "Approve" when prompted in the future.

Error Code 32003 - Transaction Rejected

This error typically occurs when Phantom does not recognize a valid transaction or when you don't have sufficient SOL to cover the transaction fees. To resolve this, deposit at least 0.000005 SOL in your wallet.

Error Code 32603 - Internal Error

If you encounter this error, it suggests that something went wrong within Phantom. To troubleshoot, try restarting your browser and ensuring that both your browser and Phantom wallet are updated to the latest versions.

Further Assistance

If the steps mentioned above do not resolve your issue or if you continue to experience problems, we recommend visiting Phantom's Help page for additional support and resources. Good luck with your transactions!

We hope this guide has helped you navigate through transaction errors and ensured smoother interactions with your wallet. If you have any further questions or concerns, don't hesitate to reach out to our support team. Happy transacting!

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